aside from care quality, access to convenient care is one of the top drivers for patient care site decisions. urgent care centers and retail clinics are also emerging players allowing patients to connect to care outside of a doctor’s office hours. these types of partnerships have both improved patient access to care and cut overall healthcare costs, researchers from rand corporation said in a 2021 report. oftentimes, patient care access issues are not about getting a foot in the door.
healthcare organizations need to have the right patient-centered mechanisms in place that ensure patients can easily access those care services. in addition to healthcare industry hurdles, many patients face a number of social determinants of health that make it harder for them to get into the doctor’s office. that implicit bias or explicit discrimination can have harmful impacts on the patient experience and discourage patients from getting healthcare in the future, according to garth graham, the current director and global health of healthcare and public health at google/youtube. please fill out the form below to become a member and gain access to our resources.
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