1 on the list of hospital ceos’ top concerns in 2021, according to the american college of healthcare executives’ annual survey of top issues confronting hospitals. financial challenges, which had led the rankings since 2004, was listed second. both long- and short-term solutions are needed to address the shortages in critical front-line staff shown in our study to ensure hospitals have workforces that can meet the demands for safe, high-quality care both today and in the future,” says deborah j. bowen, fache, cae, president and ceo of ache. “longer term solutions include increasing the pipeline of staff to these positions, as well as organization-level efforts to increase staff retention.
in the survey, ache asked respondents to rank 11 issues affecting their hospitals in order of how pressing they are and to identify specific areas of concern within each of those issues. the issues cited by survey respondents are those of immediate concern and do not necessarily reflect ongoing hospital priorities. the survey was confined to ceos of community hospitals (nonfederal, short-term, nonspecialty hospitals). following are those concerns in order of mention for the top three issues identified in the survey. leapfrog demands (i.e., computerized physician order entry, icu staffing by trained intensivists and evidence-based hospital referral—moving patients to facilities that perform numerous surgeries or treat high-risk neonatal conditions)
the healthcare industry is facing many changes that pose new challenges to medical organizations big and small. this trend will continue as many healthcare providers are slow in responding to threats while the decentralized systems result in higher vulnerability to attacks. to meet patient expectations and improve the user experience, ensure billing statements are patient-friendly.
while some healthcare systems are opting to make their service prices accessible – resulting in benefits like a reduction in patient confusion and surprise billing issues- most are still failing to comply. to create an outstanding and streamlined user experience, create a patient portal that keeps all the patient interactions in one place. in order to fully leverage all the patient data from a variety of sources, healthcare organizations need to implement non-relational information technology so data from various sources can be utilized even if the datasets come in different formats. considered as an industry thought leader, hugh is an expert in using health it to improve healthcare information exchange, which can enhance the quality of care, improve efficiency, and reduce costs.
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